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IBM Impact 2011 Conference- Supply Chain Matters Commentary Three

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Many supply chain and IT professionals know quite well that one of the most complex and business-sensitive software systems resides within order management, fulfillment and electronic commerce support areas. The reasons are obvious, they are by mission and purpose connected and integrated with so many other supporting applications.  These systems are always characterized as mission-critical for the business, and any project directed at changing elements of the system come with high requirements in project planning, performance and scalability testing. With that in mind, when attending technology conferences, I always seek out customer presentations directed at changing order fulfillment and commerce platforms.  This afternoon, a standing room only session at Impact 2011 highlighted retailer Target Stores recent efforts to change its online commerce platform. Meredith Jordan, Senior Group Manager for Target and her co-presenters did not disappoint in their comprehensive and well delivered presentation. Target itself includes 1750 retail outlets in […]


IBM Impact 2011 Conference- Supply Chain Matters Commentary Two

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One of the promoted highlights of this afternoon’s conference agenda was a session on Smarter Commerce with the theme of the new intelligent customer as king. If there were ever an indication of which topics were most top-of-mind among attendees, it had to be this one.  My very unofficial visual estimate noted in excess of 500 attendees for this particular session with many standees in the back of the room. Multi-channel commerce and operational capabilities apparently are on the mind of IBM’s customers. Craig Hayman, General Manager of IBM Software Industry Solutions kicked off this session by setting the stage for the new empowered and connected customer who is driving new paradigms at every phase of the commerce cycle. Mike Rodin, Senior Vice President of IBM Software Solution Group noted the billions of dollars of recent acquisitions targeted to enhance the company’s smarter commerce portfolio of technology and services.  That […]


IBM Impact 2011 Conference- Supply Chain Matters Commentary One

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This week Supply Chain Matters is attending the IBM Impact 2011 conference in Las Vegas along with 8000+ other attendees.  This IBM customer conference was designed to focus on IBM’s middleware and integration technologies which include WebSphere, Cloud and SmarterCommerce offerings. Our attendance is by invitation of Infosys Technologies, one of the Gold sponsors of this conference event. We begin our first commentary with some general observations.  We were pleasantly surprised to see the large number of attendees at this conference, which IBM indicated was 31 percent higher than last year’s conference.  This is perhaps an indication that corporate attention and consequent IT budgets are beginning to loosen-up and that planning for a new phase of technology investments may well be on the rise. This morning’s conference kickoff opened with a live band, complete with multiple moving stages, along with the comedy of Larry Miller.  I must admit that it […]