Supply Chain Matters highlights yet another logistics and supply chain technology platform provider being acquired by private equity firms. CommerceHub provides a distributed commerce B2B Business Network connecting supply, demand and delivery helping retailers and brands increase sales by expanding product assortments, promoting products on the channels that perform, and enabling rapid, on-time customer delivery.
Online Customer Fulfillment
Online retailer Amazon announced its intent to acquire video-based doorbell product provider Ring for a reported sum of $1 billion. The obvious question is why Amazon would be willing to invest such a considerable sum in a doorbell provider. The likely answer has a lot to do with the next iterations of online last-mile customer fulfillment along with the leveraging of Internet of Things enabled home and apartment devices.
Global retailer Walmart reported financial performance for the all-important 2017 holiday fulfillment period and fiscal 2018 and investors were not pleased. Today’s news is yet another indicator of the high growth expectations being placed on online retailers, and the continued challenges in transitioning to a combined online and physical retail fulfillment presence.
The likely first initiative for integrating the online and physical store merchandising, inventory management and customer fulfillment capabilities involved in the Amazon acquisition of Whole Foods Market began to unfold this week.
The Wall Street Journal reported, citing informed sources, that Amazon is preparing to launch a parcel delivery service that would position the online retailer to compete directly with FedEx and UPS. Readers of the Supply Chain Matters blog should not at-all be surprised by today’s announcement.
The Supply Chain Matters blog provides continuing coverage of the 2018 Oracle Modern Supply Chain Experience Conference. Part Five provides summary highlights and impressions for this year’s event.